Shared inbox
Keep conversations together, assign them to your team and switch between automation and a human response.
YOUR CONVERSATIONS. CONNECTED.
Every message.
A new opportunity.
Connect your channels, build automations and bring your team together. One workspace for conversations that become lasting customer relationships.
Visual flowsShared inboxAI agents
AL
Alex LópezMessenger
Hi! I would like to know more.
Hello! Thanks for reaching out. How can we help?
I would like to see the available options.
Of course. Let’s find the right option for you.
Illustrative demo
Automation
Welcome conversation
✓Message received
✓Hello! Thanks for reaching out. How can we help?
✓Conversation ready for your team
Your team
THE CHANNELS YOUR CUSTOMERS ALREADY USE
MessengerInstagramWhatsAppTelegramTikTokEmailWebchat
ONE WORKSPACE. MORE POSSIBILITIES.
Everything your conversations need.
From the first message to the follow-up, keep your customers, your team and your automations in sync.
Visual flows
Build conversations with messages, images, buttons and conditions. Review every connection before you publish.
Sequences and triggers
Schedule follow-ups and respond to contact activity, with control over timing and messaging windows.
Connected contacts
Organize your audience with tags, custom fields and filters. Keep the context for every conversation.
AI agents
Connect an AI provider, give your agent context and let your team take over whenever needed.
Your workspace, your rules
Control which flows run, where and when. Review activity and keep your team in control.
FROM A MESSAGE TO THE NEXT STEP
Connect. Create. Start talking.
Start with one channel. Build a conversation that fits your business. Grow from there.
- 01
Connect your channels
Bring your pages and messaging accounts into the same workspace.
- 02
Design the conversation
Combine messages, buttons and conditions in the visual builder.
- 03
Publish with control
Choose your triggers and schedules. Review replies and results in your inbox.
Welcome conversationIllustrative demoStartA comment with a keyword
INFOPrivate replyInvite the person to reply
When the person respondsContinue the conversation
Comment-to-message example. A recipient response opens the conversation; each channel’s permissions and messaging rules still apply.
LET’S CLEAR THINGS UP
Good questions. Clear answers.
Need help connecting your channels or setting up your workspace? Talk to us.
soporte@hydrachats.comWhich channels can I connect?
HydraChats supports Messenger, Instagram, WhatsApp, Telegram, TikTok, email and webchat, among other integrations. Availability depends on the account, permissions and provider configuration.
Do I need to write code?
Build flows, manage contacts and schedule sequences from the visual interface. APIs and webhooks are available for advanced integrations.
Are there additional messaging costs?
Channel providers and AI services may charge their own fees. HydraChats does not remove those charges or bypass their messaging rules. Contact us for your workspace’s service conditions.
Can I message a contact at any time?
Each channel has its own rules. On Messenger and Instagram, standard messaging depends on an active window. A reminder does not extend it: the recipient needs to respond or complete another qualifying interaction.
Can my team take over from the bot?
Yes. Your team can review the conversation, take over and manage replies from the shared inbox.
Your next conversation starts here.
Bring your channels, your automations and your team into HydraChats.
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